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Survival status of automobile dealers： survive in extrusion, move forward in negative pressure ｜ Titanium garage

Image source: vision china

"In the past two years, Yongao has taken over several new energy brands (Wenjie, Ai ‘an, etc.) to prepare for the resurrection, and the result is still poor." An industry insider lamented.

Automobile dealer groups in Dongguan, Zhongshan, Huizhou, Zhuhai and other cities, with nearly 80 4S stores, fell into a situation of no solution for a time. Now the cars were seized by banks, the delivery was fruitless, and the employees’ wages were not paid back. After the storm in Yongao, they left a chicken feather all over the place.

With the fermentation of Yong ‘ao Thunderstorm, the survival dilemma of traditional car dealers has been put on the table again. Yongao is not a case, but a microcosm of the real living conditions of traditional car dealers. But at the same time, we also see that in this century-old wave of automobile revolution, automobile dealers are also accelerating their transformation.

With the continuous improvement of the penetration rate of new energy vehicles, the automobile sales model is also undergoing drastic changes, and the traditional dealer model is constantly being subverted.

China automobile dealers association once released a report that 2362 4S stores withdrew from the Internet in 2020, nearly 1400 in 2021 and 1757 in 2022.

Similarly, according to the statistics of the Federation, in 2022, 40% of automobile dealers closed down, and about 11 4S shops closed down every day. At that time, more than half of automobile 4S shops were at a loss.

In 2023, according to incomplete statistics, about 1,500 ~ 2,000 automobile dealers in China quit the network, among which there are many large and medium-sized dealer groups.

In February 2023, Zhejiang Zhongtong Holding Group, the largest automobile distribution group in Taizhou, Zhejiang Province, suddenly closed its doors and ran away due to financial problems. The 19 4S stores under Zhongtong Group have all been closed, and a large number of employees have not been paid.

In April of the same year, the stores of Chongqing Longhua Industrial Group, a veteran 4S group that has been operating for nearly 30 years, closed down or transferred, and its Longao Automobile Sales and Service Co., Ltd. was planned to be acquired by Dachanghang Automobile Holding Group Co., Ltd.

Similar cases of bankruptcy, lightning storm and road running are still happening. The lightning storm of Guangdong Yongao Group is not an accidental event, but a reflection of the realistic dilemma faced by the entire automobile dealer system.

According to china automobile dealers association’s "Investigation Report on the Living Conditions of National Automobile Dealers in the First Half of 2023", in the first half of 2023, less than 1/4 of the automobile dealers achieved the semi-annual sales target, and more than 55% of the dealers judged the profitability as a loss.

Even the head dealer group cannot escape from it. According to Zhongsheng Group,Yongda automobile、Guang hui Bao Xin、Zhengtong automobile、Harmonious automobileJudging from the financial report data of listed companies in the first half of 2023, compared with the data of the first half of 2022, the gross profit margin of these dealers all declined and their profitability declined.

"Even if the head dealer, the monthly salary will be discounted. For example, if you sell a commission of 20,000 yuan, it will be good to get 15,000 yuan." A frontline salesperson spoke to the titanium media App.

This is still the case for head dealers, not to mention small and medium-sized dealers. "We haven’t paid for half a year." The sales consultant of Guangzhou Suitian Automobile Sales Co., Ltd. (Guangqi Honda 4S shop) said. In April last year, this dealer was also complained that the boss ran away because of financial difficulties.

Front-end operations encountered obstacles, and the capital market began to respond. Last year, the huge group of auto dealers, the first IPO in China, embarked on the road of delisting. You know, at its peak, its revenue in Ceng Chao was 70 billion, there were nearly 100 cooperative automobile brands and more than 1,400 outlets of its 4S stores.

It is not difficult to see from the financial report data of the huge group that this once brilliant dealer is also facing greater operational and financial pressure. In 2020 -2022, the net profit of returning to the mother was 580 million yuan, 902 million yuan and-1.441 billion yuan respectively.

In addition, listed auto dealer enterprises include Zhengtong, Xinfengtai,Harmonious automobileCentury United stock has been lower than 1 yuan for many days, which shows the attitude of the capital market.

Although the Yong ‘ao-style thunderstorm has the factors of poor individual management, with the disappearance of one 4S shop after another, it is actually a series of chain reactions brought about by the transformation and development of the entire automobile industry.

In 2013,TeslaEnter the China market with the direct operation mode, and quickly open the brand recognition by opening a direct operation store in the city shopping center. Compared with the traditional dealer model, the direct sales model is more transparent and open, and has stronger control over offline channels, which can realize unified price control, avoid mutual internal friction among dealers in the past, and damage brand pricing and image.

TeslaAfter the opening of the road, domestic brands of new forces in car-making followed suit, and the direct sales model was regarded as the main trend of new energy vehicle distribution. Some new brands of traditional car companies also began to open direct sales stores or brand stores in Shangchao.

The blossoming of direct sales model has impacted the traditional dealer model, and dealers and car companies have changed from partners to competitors. This role change has undoubtedly increased the sales pressure of dealers.

"The sales of direct sales outlets don’t care how much the company loses, thinking of ways to give extra discounts to promote orders, but dealers have to control costs and can’t stand it." An industry salesperson told the titanium media App.

At the same time, most dealer channels are fuel vehicles, but in recent years, the rapid penetration of the market share of new energy vehicles has hindered the sales of fuel vehicles, and under multiple pressures such as frequent price wars, it has accelerated the collapse of traditional car dealers.

The terminal transaction price continues to drop, and the result of price-for-volume exchange is that the increment does not increase profits, but most of the increment is new energy vehicles, and the sales of traditional fuel vehicles continue to decline. "Fuel vehicles are basically losing money. By the end of the year, manufacturers will make rebates and meet the standards and barely survive." An industry insider bluntly said.

The price war has not stopped. On January 1, 2024,TeslaOnce again, the first shot of the price war was fired, and the official announced the preferential policies. Subsequently, other car brands followed closely, or announced the reduction of the price of the model, or introduced limited-time car purchase benefits and subsidies.

In addition to external factors, the survival problems of automobile dealers also have their own reasons, such as the low efficiency of distribution model and the pressure on profits caused by serious inventory squeeze.

Under the distribution mode, car dealers will approve some models from car companies for sale. Whenever the market is under pressure periodically, car companies often "sell" new cars to dealers for their own revenue performance, which is the so-called "pressure inventory". However, car dealers mostly borrow money from banks to pledge their cars. Once the inventory increases and the leverage is unbalanced, car dealers will face a thunderstorm crisis.

According to an industry insider, titanium media App revealed that a car dealer approved a certain model of a traditional car company, and the car of the previous year was still in stock and not sold. Similar situations have occurred from time to time in various dealers.

It can be seen that the survival problem of automobile dealers is not caused by a single factor, but by the joint action of the whole marketing system reform, price war and other factors. It should be pointed out that the painful period of industry transformation is hard to avoid, but it is in every change and under the new market screening mechanism that the industry can finally be rejuvenated.

When God closes this door, he will open another door for you. For car dealers, it is not without new opportunities in the period of industry transformation.

"4S stores have experienced an explosive period and a comfortable period from scratch in China, and now they are caught in an’ economic crisis’ in a sense. The way to solve the crisis is to adjust the structure and change the way." Yang Xiaoyong, chairman of Lanchi Dealer Group, pointed out.

Shen Jinjun, president of china automobile dealers association, also pointed out that,Automobile dealers are going through a painful period of deep adjustment, which should be optimized from two dimensions: brand structure and regional structure.

"Dealers should make full use of policy dividends and fully promote the development of used cars; It is necessary to fully embrace new energy and change with the trend to create a new model of new energy vehicle sales service; It is necessary to hold the digital "bull nose", realize lean operation and promote the growth of user value; To be driven by the new retail of automobilesOnline and offlineDeep integration. "Shen Jinjun put forward.

According to titanium media App, in order to alleviate the revenue dilemma, some dealers have set their sights on the export business of used cars and automobiles. A car dealer employee told Titanium Media App, "Dealers have started to make used cars now. If new cars don’t make money, they rely on used cars and after-sales to support the facade. Now, the sales of oil cars have a high proportion of used car performance appraisal."

In terms of automobile export, it ranked 29 th in the list of top 100 automobile dealer groups in 2023.Harmonious automobileIt is already on the way to the sea. After undertaking the business of Guangzhou Automobile’s Ai ‘an last year, it jointly opened the Ai ‘an automobile distribution network in Thailand in January this year.Zhongda productsZhejiang Zhongda Yuantong International Trading Co., Ltd., a subsidiary of Yuantong Industrial Group Co., Ltd., isChangan automobileInternational companies joined hands to go to sea and shipped 800 cars into the Mexican market.

Of course, in the face of the new energy trend, some car dealers have also begun to access new energy brand models.This is a two-way trip between traditional dealers and new forces. Under the mode of direct sales for several years, the expansion of sales scale has also brought heavier financial pressure.

If the average cost of a direct store is about 4 million yuan per year, if a brand of new power wants to cover 200 major cities in China, it will cost 1.6 billion yuan a year, which is only the level of one store in a city. In this case, the dealer channel is obviously more cost-effective because it does not need too much capital investment in the early stage.

In order to expand sales contacts and reduce the pressure of direct sales, new force car companies have also begun to actively contact dealers.

Last March,XPENG MotorsTake the lead in "moving the knife" on the sales system, merge the auto trade team of the direct sales system and the user development center team of the dealer system, and implement unified management. In September, a channel reform plan named "Jupiter Plan" was announced, and a meeting of distributors was held.

Image source: He XiaopengWeibo

It is reported that in the first three quarters of last year, nearly 100 stores with low sales capacity were eliminated, including direct stores and authorized stores. It is said that the implementation of "Jupiter Plan" aims to gradually replace the previous direct sales model with the dealer model, so as to reduce operating costs. However, judging from a series of measures taken by Tucki last year, it has basically formed a "direct sales+agency authorization" system, and reached cooperation with ten domestic dealer groups such as Yongda and Guanghui.

exceptXPENG MotorsIn addition, some other new energy automobile companies are also reducing the number of direct-operated stores and expanding the scale of agent dealers. For example, Krypton has also carried out channel adjustment, increasing the proportion of authorized dealer stores (comprehensive 4S stores that provide one-stop service experiences such as experience, sales, delivery and after-sales).

According to the new sales channel plan of Kyoko in 2024, it is planned to build at least 500 stores, including nearly 200 new stores, and the proportion of "Kyoko" in new stores is about 50%. It is reported that some dealers of Geely’s Link have reached cooperation with Krypton.

Besides,WeilaiIt also prepares for the opening dealer model of its sub-brand code-named Alps. According to external sources,WeilaiIt is planned that the after-sales service and delivery center of Alps will be undertaken by a nationwide dealer group, while Shangchao Store will still adopt the direct mode.

For a Xiaomi car that has just entered the market with one foot, its new retail model is also a combination of direct sales and dealers. At the end of 2023, 14 dealers announced their intention to cooperate with Xiaomi Automobile, including national dealer groups such as Hengxin Automobile, Sichuan Ganghong, Jianguo Automobile and Yuantong Automobile.

Compared with the traditional cooperation mode between car companies and dealers,XPENG MotorsThe dealers of Guangzhou Automobile Ai ‘an don’t have to bear a lot of capital and vehicle inventory pressure as in the traditional distribution mode, but only bear the daily operating costs and don’t undertake the procurement tasks stipulated by the manufacturers. But even so, it is not a good business for dealers to undertake new energy brands.

"A (new energy) car dealer only earns thousands of dollars, and the manufacturer’s rebate requirements are not so simple to get." The sales of a dealer system are blunt to the titanium media App. It said that the homogenization of products is serious now, and it is the time to fight for marketing and channels. It is not easy to sell products and meet the rebate requirements.

However, it can be seen that under the background that the sales of fuel vehicles are blocked and the price war forces the channel competition to intensify,Automobile dealers have begun to take targeted measures, or strengthen after-sales, or add second-hand cars and new energy vehicles, or open stores in overseas markets. Even though some dealers are unable to withstand the operational pressure and disappear in the wave of transformation, there are also players who rely on transformation to stay at the table.

car dealerZhongsheng holdingIn the 2023 semi-annual report, it was mentioned: "The electrification competition in China automobile market has just begun, and it is more likely to be a marathon than a sprint competition."

This auto industry knockout not only happened between car companies, but also staged in dealer channels.

(This article is the first titanium media App, written by Xiao Man, edited by Sharla Cheung)

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How did the ＂New Year’s Day＂ in the history of China come about？ Do you know

"Source of this article: Shanghai Rule of Law Newspaper"
New Year’s Day, that is, January 1st of the Gregorian calendar, is commonly known as "New Year" in most countries in the world. Yuan means "beginning", and the beginning of every number is called "yuan"; Dan means "day"; "New Year’s Day" means "the first day".
"New Year’s Day" usually refers to the first day of the first month in the calendar. In China, the word "New Year’s Day" has existed since ancient times, and it was first seen in the Book of Jin in literary works. "New Year’s Day" in Chinese history refers to "the first day of the first month", and the calculation method of "the first month" was very inconsistent before the period of Emperor Wu of the Han Dynasty, and the dates of New Year’s Day (the first day of the first month) in previous dynasties were not consistent.
Lunar calendar start date
In the history of China, "the first day of the first month" has many appellations, such as New Year’s Day, Yuanri, Yuanzheng, Yuanchen, Shangri, Yuanshuo, etc., but among many appellations, "New Year’s Day" is the most common and the longest.
The calculation method of "the first month" was also very inconsistent before the period of Emperor Wu of the Han Dynasty. Therefore, the new year’s day of the past dynasties is not consistent. The first month of the summer calendar in summer is spring January, the first month of the Yin calendar in Shang Dynasty is winter December, and the first month of the Zhou calendar is winter November. After Qin Shihuang unified China, October was the first month, that is, the first day of October was New Year’s Day. Since Emperor Wu of the Han Dynasty, it has been stipulated that January in spring is the first month, and the first day of January is called New Year’s Day, which has been used until the end of the Qing Dynasty.
The first day of the first month was called Yuan Zheng in Cui Yuan’s Ming of the Third Son of Chai in Han Dynasty, Yuan Chen in Yu’s Fu of Yangdu in Jin Dynasty, Yuan Chun in Yuan Hui’s Song of the Emperor in Summer in Northern Qi Dynasty, and Yuan Shuo in Tang Dezong’s poem Li Shi’s Returning from the Yuan Dynasty to Watch the Army Battle and Return to Camp.
The beginning of the solar calendar
In 1911, the Revolution of 1911 led by Sun Yat-sen overthrew the rule of the Manchu Dynasty and established the Republic of China. In order to "follow the agricultural season, follow the western calendar, and make statistics", the first year of the Republic of China decided to use the Gregorian calendar (actually used in 1912) and stipulated that January 1 of the Gregorian calendar was called "New Year’s Day", but it was not called "New Year’s Day".
Representatives of provincial governors met in Nanjing and decided to use the Gregorian calendar, calling the first day of the first month of the lunar calendar "Spring Festival" and the first day of January of the Gregorian calendar "New Year’s Day", but it was not officially announced at that time.
On January 1, 1912, the Republic of China was proclaimed, and Sun Yat-sen took office as interim president in Nanjing. In his oath of office, Sun Yat-sen ended with "New Year’s Day of the first year of the Republic of China". This is the origin of "New Year’s Day" in China.
On September 27th, 1949, the first China People’s Political Consultative Conference decided to establish the People’s Republic of China (PRC), and at the same time, it also decided to adopt the universal method of the year, that is, the solar calendar. New Year’s Day refers to the first day of the first year of the year.
In order to distinguish the two New Years, the first day of the first month in the summer calendar is just before and after the "beginning of spring" in the 24 solar terms. Therefore, the first day of the first month in the summer calendar was renamed as "Spring Festival", and the first day of the first month in the Gregorian calendar was designated as the beginning of the new year-"New Year’s Day", which was listed as a legal holiday and became a national holiday.
January 1st every year marks the arrival of a new year. People are used to calling this day "New Year’s Day", commonly known as "Gregorian Year", "Gregorian Year" or "New Calendar Year".
Festival culture
Modern New Year’s Day is listed as a legal holiday by the China government, which has become a national holiday. After a day off, we often adjust the weekend before or after that day, and generally rest for three days in a row. The celebration of New Year’s Day in modern China is much less important than the Spring Festival.
Comprehensive arrangement from Baidu Encyclopedia and Sanlian Life Weekly, etc.
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If you can’t keep exercising every day, I’m sorry, but you can’t ＂catch＂ all four benefits.

We all know that life lies in exercise. Whether in parks or streets, we often see such words as "a small step every day, a big step in health" and "life lies in exercise", which all show that exercise plays a great role in the body. So how does exercise affect the body?

First, exercise can enhance resistance.

All doctors will tell their patients to exercise more to enhance their body resistance and immunity. This is to tell everyone that exercise can make the body stronger and enhance the body’s resistance. Keep germs and viruses out. For children, the resistance is enhanced, so that they are less sick, so that parents can worry less and spend less on medicine; Children have a healthy childhood, so parents don’t have to worry about whether their children are tall or not every day.

Second, exercise can help you keep fit.

All people who want to lose weight need to exercise, mainly because exercise can burn body fat, and strength exercise can exercise muscles and make their bodies better and better. Through exercise, we can achieve the effect of bodybuilding and body shaping, so that women can be more confident in themselves.

Third, exercise can help treat diseases.

Some people who are sick can effectively relieve their symptoms through exercise, as follows:

1. RightdiabetesFor patients, exercise can effectively control blood sugar content and keep their blood sugar stable in the standard value range;

2. Rightsuffer from insomniaFor patients, exercise can bring better sleep quality. Let yourself exercise a little during the day, and you can go into deep sleep faster when you sleep at night;

3. Sports pairfatFor patients, they can reduce their weight and gradually reach a reasonable standard weight range, but exercise needs long-term persistence to be effective;

4. forgoutPatients, exercise can reduce the frequency of gout, and gout patients can enhance their kidney function through exercise, which can discharge purines more effectively and reduce the probability of gout;

Fourth, exercise can prevent diseases.

Exercise can promote the body’s metabolism, enhance the heart function, and play a role in preventing diseases. Because of the enhancement of cardiac function, the elasticity of cardiac arteries increases, which can effectively prevent cardiovascular diseases. In addition, more exercise can also prevent diabetes, liver disease, gout and other diseases. At the same time, because the disease is prevented, the life expectancy is increased. The average life expectancy of people who exercise is much higher than that of people who don’t exercise.

The above is about the influence of sports. For the elderly, exercise can make them stronger and prolong their lives; For young people, sports can make them beautiful, attract the attention of the opposite sex and make them more confident; For children, exercise makes them grow stronger. Therefore, exercise brings a variety of benefits. I hope everyone can make themselves move and become healthier.

Great changes have taken place in the beauty market. Vipshop’s ＂2022 Beauty Hot Search List＂ unveiled three new trends.

2022 has come to an end, and this year is a year of intense changes for many people. Especially for the ever-changing beauty industry, this year is a year full of changes.

First of all, judging from the overall development status of the industry, this year is a painful period for the development of the beauty industry. The original rapid growth of the market traffic dividend is gradually peaking, and a large amount of capital has begun to withdraw from the beauty industry and switch to other industries, and beauty has experienced low tide.

However, under the predicament, some new trends have also become popular, which has led a large number of beauty brands to take off. For example, the "2022 Beauty Hot Search List" recently released by Vipshop, a special e-commerce platform, unveiled three major development trends of the beauty industry this year.

The first trend is that the consumption hotspots in the industry have changed. According to the search data of Vipshop last year, the three hottest beauty ingredients this year are hyaluronic acid, salicylic acid and nicotinamide. "Constituent parties" appear on major social media platforms, and effective skin care has become a well-deserved hot spot in skin care.

No matter what age, any woman is "anxious" about aging. According to relevant data, post-95 s and post-00 s are more afraid of old age than post-80 s and post-90 s, and the proportion of "very anxious" about aging ranks first in all ages. In the fight against aging, young people are becoming more and more "rolled up".

Some netizens said: "I feel that I am getting old rapidly, with more and more crow’s feet and more flabby skin. This feeling of watching myself get old day by day is really terrible."

The second point is the rise of domestic beauty brands. Within one year of this year, the overall sales of beauty cosmetics on Vipshop platform increased by 58.5% year-on-year, but the sales of a large number of domestic beauty cosmetics easily doubled.

For example, the sales of brands such as Huaxizi, Ximuyuan, Zhuben, Grain Rain, and Yeast have all achieved multiple growth in Vipshop this year. Especially in Vipshop, a "new brand plan" was launched to help domestic brands, and a large number of domestic beauty products stood out and were sought after by a large number of consumers.

Netizen Xiao Ceng said: "In the past, I bought beauty cosmetics from foreign brands. Now I have done a good job in domestic beauty cosmetics. Not only is the quality not worse than that of foreign brands, but the price is more affordable."

The third point is the rise of outdoor beauty track. More and more young people are starting to go out of their homes and take part in various outdoor sports, such as frisbee, cycling and hiking, which are all hot outdoor sports this year.

Young people are now more willing to wear sunscreen to go out and sweat than to do beautiful body care at home. In Vipshop, the search volume of sunscreen platform on the platform this year is more than twice that of whitening products.

From the rise of hyaluronic acid, salicylic acid and nicotinamide, to the rise of domestic products and outdoor beauty products, it is actually the same thing. Although the beauty market has experienced a peak in traffic, as long as it can meet the personalized and diversified needs of users, the market is equally hot.

Sports collision technology, Yangpu Football Super League started the ＂science and technology card＂

Yangpu District, as the first batch of national innovative pilot urban areas and national dual-innovation demonstration bases, has a profound scientific and technological foundation, and is also a "national sports fitness model city (district)" with a broad group sports foundation. What kind of sparks will sports collide with when it meets science and technology?

On May 20th, the "Dachuanggu" Cup Yangpu Football Super League E-sports Football Final and Innovation Yangpu Sports Technology Carnival were held in Chuanggu, Changyang, and a football feast of "sports+technology" was staged.

The "Dachuanggu" Cup Yangpu Football Super League is hosted by Yangpu District Sports General Association and Yangpu District Federation of Trade Unions, and hosted by Yangpu District Sports Activity Center and Yangpu District Football Association. The competition is divided into offline football match and online e-sports football match, attracting 600 contestants.

In the previous offline football competition for the elderly, the leading senior club won the championship, Lane 3061 of the East Bund won the second place, and the New Jiangwan senior team won the third place. At the event, an award was presented to the senior group of the "Dachuanggu" Cup Yangpu Football Super League.

On the same day, the finals and semi-finals of the "Dachuanggu" Cup Yangpu Football Super League were held. On the big screen, the "French team" and the "Portuguese team" controlled by two players sounded gongs. The confrontation between the two teams can be described as a mess. Less than 15 minutes after the start, the "Portuguese team" showed a wave of skills with Cristiano Ronaldo, and volleyed very decisively and directly won the first goal in the final. Subsequently, the "French team" has been pressing the "Portuguese team", but they were all disturbed by the tough defense of the "Portuguese national team" and frequently lost the ball. In the end, the score was fixed at 3: 1, and Portugal won. Chen Chao and Tian Ye won the championship and runner-up respectively.

The superb game technology of the "Great God" on the field makes the players’ movements in the game very close to reality, and with the fancy passing movements, it seems that the audience is not watching an e-sports football match, but a real real football match.

The players on the stage competed fiercely, and the elderly football players under the stage also watched with relish and cheered for the players. "I have been playing football for decades, but it is the first time to watch an e-sports competition. It is very fresh." Wu Yiming, captain of the leading senior club, said, "Perhaps the charm of e-sports football lies in the fact that many players are limited by physical fitness and skills, which can be displayed in the game."

It is understood that "sports+technology" is a highlight of this year’s Yangpu Football Super League. Sponsored by Shanghai Yangpu Science and Technology Innovation (Group) Co., Ltd., this event provides a platform for scientific and technological innovation enterprises in the region to make friends with the ball, promotes the interconnection between enterprises, further strengthens the radiation effect of the linkage of Dachuanggu, uses the event to incite industrial resources among enterprises, forms a healthy, positive and upward park culture through activities, and explores new paths of park activities under the digital background.

On the day of the event, Changyang Chuanggu simultaneously launched the innovative Yangpu Sports Science and Technology Carnival. With the theme of "Playing Sports+Black Technology", this carnival introduces the latest somatosensory technology experience developed by Tsinghua University’s team. Participants can receive data directly through their mobile phones without wearing any equipment and enjoy the fun of somatosensory games. Nowadays, the most fashionable drone football, more and more realistic e-sports football, physical fitness test and other sports activities with scientific and technological elements have attracted the participation of many teenagers and parents.

It is worth mentioning that all six interactive experience zones have social sports instructors in Yangpu District to help participants better experience the project.

Yangpu District, as a model area for national sports and fitness, has been exploring new paths for the development of social sports instructors in recent years, actively carrying out the pilot work of rejuvenation of social sports instructors, attracting more young people to join by integrating resources such as schools, hospitals, enterprises and institutions, and commercial buildings within its jurisdiction, and optimizing the team structure. At the same time, Yangpu District has continued to provide opportunities for social sports instructors to take up their posts. This year, it has taken the lead in promoting social sports instructors into the campus in the city. This time, it has expanded the service posts of instructors to the park, providing thoughtful and caring guidance services for science and technology elites.

Text/picture: Mao Xinhui

Video: Guo Xinhua

Editor: Wen Qianting

* Please indicate the official WeChat from Yangpu, Shanghai.

It’s unacceptable! A large number of Bayern fans swarmed out before the final whistle and left early.

Live on May 21st, this morning in the 33rd round of Bundesliga, Bayern lost to Leipzig 1-3 at home, and lost three points at the crucial moment of competing with Dortmund for the championship.

Before the referee blew the final whistle, the relay camera caught a large number of Bayern fans leaving early.

In this regard, Sky Sports commentator Fox said: This is an "unforgettable" night. And repeatedly stressed: the audience is leaving the stadium!

After losing this key game, Bayern only led Dortmund by one point in one more game, and the suspense of the Bundesliga champion will continue in the final round. In the last round of Bundesliga, Bayern will play in Cologne. Dortmund, on the other hand, has two games left: augsburg and Mainz.

(Nanchuanyuan)

In 2023, Jiangxi Yongxiu Half Marathon started, and more than 4,500 people ran the migratory bird kingdom.

Rain gives birth to a hundred valleys, summer is coming, and Poyang Lake is running smoothly at that time. On April 22nd, the "an all-consuming love Dreaming of Wucheng" 2023 Jiangxi Yongxiu Half Marathon started in Wucheng, a migratory bird town in China. More than 4,500 Chinese and foreign runners rushed out of the starting line with full mental state, raced in the hinterland of Poyang Lake, deeply appreciated the beautiful scenery of "World Wetland Migratory Bird Kingdom" and experienced the ecological charm of Yongxiu with running and speed.

2023 Jiangxi Yongxiu Half Marathon started. Xinhuanet issued Hu Chuanfeng photo

Certified by China Athletics Association, this competition is co-sponsored by Yongxiu County People’s Government, Jiujiang Wenguang New Tourism Bureau, Jiujiang Sports Bureau and Jiujiang Forestry Bureau, and undertaken by Yongxiu County Wenguang New Tourism Bureau, Yongxiu County Education and Sports Bureau and Yongxiu County Forestry Bureau. A total of three events are set up: half marathon (21.0975km), national fitness running (7.5km) and party member model walking (7.5km). The routes are carefully planned by the organizing committee of the competition, accompanied by birds and flowers all the way, runners can enjoy the natural beauty of spring in Poyang Lake, and also enjoy the elegant demeanor of the migratory bird kingdom and the ancient town with thousands of years.

Accompanied by birds and flowers all the way, runners can enjoy the beauty of spring. Xinhuanet issued Hu Chuanfeng photo

The contestants started from the tourist center of the migratory bird town in Wucheng, Yongxiu County, and passed through Wucheng scenic spots and landmarks such as Yongwu Highway, Poyang Lake Ecological Civilization Exhibition Center, Ji ‘an Hall, Huanzhen Highway, Wucheng Paigong Lane, which is known as the "most beautiful water highway", and walked through the Poyang Lake Nature Reserve, with birds singing in their ears from time to time, which perfectly integrated sports with nature.

Located in the core area of Poyang Lake ecological wetland, Wucheng is one of the four famous towns in Jiangxi history, a national 4A-level scenic spot and the first "China migratory bird town" in China, with pleasant climate, fresh air and beautiful scenery, which provides an excellent place for all kinds of leisure sports and competitive competitions.

In recent years, Yongxiu County has deeply practiced the concept of ecological civilization, anchored the positioning of "short-distance and short-term, exploring the market of Greater Nanchang Metropolitan Area", and vigorously promoted the deep integration of "sports+culture+tourism", making the whole area beautiful and tourable in all seasons. On the basis of the successful hosting of international bird watching conference, Jiangxi Yongxiu Half Marathon, and national cross-country auto racing competition last year, a series of flower viewing activities such as "Huayang Yongxiu Welcome to Tour" were launched this year. This time, by hosting the half marathon for the second time, Damei Yongxiu’s popularity, reputation and influence continued to rise, which injected strong impetus into the county’s high-quality economic and social development.

Jiangxi Yongxiu Half Marathon Medal. Xinhuanet issued Hu Chuanfeng photo

"In order to make the athletes run with peace of mind, peace of mind and comfort, Yongxiu County has set up 9 fixed medical stations in the whole track, organized 96 medical staff and equipped 8 mobile ambulances to protect every runner on the track." The relevant person in charge of the Wenguang New Tourism Bureau in Yongxiu County said that the county has also recruited more than 480 volunteers to ensure the service throughout the whole process. Volunteers with warm smiles and meticulous service have become a beautiful landscape in the competition.

"It feels great and I look forward to the next semi-horse in Yongxiu." Wu Xingyan, a runner from Xingguo County, Jiangxi Province, said that she has participated in all-horse and half-horse races in many places across the country, and has seen mountains and rivers in many places, but she feels that the track scenery and event guarantee of Yongxiu are more impressive.

China track and field athlete Peng Jianhua won the men’s team championship. Xinhuanet issued Hu Chuanfeng photo

In the end, after fierce competition, China track and field athlete Peng Jianhua won the men’s championship in 1 hour, 07 minutes and 20 seconds. Melkam Alemayehu Tassew from Ethiopia won the women’s championship in 1 hour, 12 minutes and 42 seconds. "This is my second visit to Yongxiu. I feel that people here are very enthusiastic and the track is the most beautiful track I have ever seen!" Peng Jianhua said happily at the half marathon award ceremony.

At the men’s awards ceremony, the players took the stage to receive the award. Xinhuanet issued Hu Chuanfeng photo

"Take the scene as the medium and make friends with the game. We organically combine superior resources such as sports and characteristic tourism to provide a good platform for the holding of sports events. At the same time, this will greatly enhance the visibility of scenic spots in Yongxiu and stimulate the development of local tourism. " The relevant person in charge of the Wenguang New Tourism Bureau of Yongxiu County said that next, Yongxiu will hold many wonderful activities such as cultural festivals, music festivals, cross-country rally races, lobster festivals, etc., to cultivate new highlights of tourism consumption, continue to polish the global tourism brands, and boost the high-quality development of the county’s tourism industry. (Zheng Wenbin, Li Panpan, Hu Chuanfeng)

The article takes you to know what virtual human customer service is.

With the continuous development of science and technology, artificial intelligence technology is constantly changing our lives. In the business field, virtual human customer service has become an increasingly common concept. Virtual human customer service is a customer service model based on artificial intelligence and natural language processing technology, which provides customers with faster, more accurate and more efficient services by simulating human dialogue. Next, we will introduce virtual human customer service from several aspects.

Advantages of virtual human customer service

The biggest advantage of virtual human customer service is in customer service efficiency. Virtual human customer service can provide services 24 hours a day without fatigue like human customer service. At the same time, virtual human customer service can deal with the problems of multiple users at the same time, and it will not wait for one user’s problem to receive the next user like human customer service. This enables virtual human customer service to better respond to customer needs during peak hours.

In addition, virtual human customer service can also learn and optimize its own services through machine learning technology and data mining technology to improve its accuracy and service quality. This enables the service level of virtual human customer service to be continuously improved to provide customers with better service.

Application Scenarios of Virtual Human Customer Service

Virtual human customer service has been widely used in various industries, such as e-commerce, banking, medical care, insurance and so on. In the e-commerce industry, virtual human customer service can help consumers query product information, place orders, return goods and other issues; In the banking industry, virtual human customer service can help customers query account information, handle transfer, finance and other services; In the medical industry, virtual human customer service can provide online consultation, appointment registration, prescription and other services; In the insurance industry, virtual human customer service can assist customers to inquire about insurance products, claims and other issues.

No matter what industry, virtual human customer service can help enterprises improve customer service quality, reduce customer service costs and improve customer satisfaction.

Technical principle of virtual human customer service

Virtual human customer service provides users with efficient, intelligent and convenient services through NLP natural language processing, artificial intelligence, multi-round dialogue system, voice recognition technology and data analysis. One of the core technologies of virtual human customer service is NLP natural language processing technology. NLP natural language processing technology is an interdisciplinary subject in the field of computer science, which focuses on the interaction between computer and human language. NLP natural language processing technology can transform human language into a form that computers can process, thus realizing the interaction between computers and humans. When a user asks a question to the virtual human customer service, the virtual human customer service will turn the question into a form that the computer can understand, then find the best answer through machine learning and data mining technology, and finally turn the answer into natural language and reply to the user.

The Development Trend of Virtual Human Customer Service

The development trend of virtual human customer service is more and more intelligent and humanized. With the continuous development of artificial intelligence technology, virtual human customer service will become more and more intelligent, better understand the needs of users and provide more personalized services. At the same time, virtual human customer service will become more and more humanized. Humanized virtual human customer service can better simulate human dialogue and make users feel more real interactive experience, thus improving users’ satisfaction.

Virtual human customer service has become a customer service model that cannot be ignored. Virtual human customer service can improve customer service efficiency, reduce enterprise costs and improve customer satisfaction. With the development of artificial intelligence technology, virtual human customer service will become more and more intelligent and humanized, providing customers with a better service experience.